Have you been asked to write a business testimonial for a product or a service you recently received? Testimonials for a Business are a big deal. It is true that we all buy products or services from people we like and know. However, what about those people that you don’t know but you still want their product or service? You only have to look at www.amazon.co.uk or www.tripadvisor.com to see how important a review is. A Business testimonial is exactly the same, it is a review of the product or service. It should be written in your own words and without any pressure on you. So please, don’t panic.
When you think of a Business Owner, you immediately think of someone organised, who is ultra-efficient and is the master of all business matters and interests. In effect, being proactive. Being Proactive is management speech stating that ‘a person is creating or controlling a situation rather than just responding to it after it has happened’. (more…)
Firing A Client
Getting a client is hard, but firing a client can be harder. Businesses of all sizes spend hundreds of
thousands of pounds trying to get a new client. There are adverts in newspapers, television and local magazines, special offers and financial incentives.
Small Businesses find their clients slightly differently, however, the effect is the same. A significant amount of money spent to attract a potential new client. Adverts in local magazines, investment in websites and social media. Also, small businesses often attend business networking meetings. Meetings could have a joining fee, a monthly fee and a weekly fee. In addition to the cost of the meeting, the time at the meeting, the time following up leads and then the time generating the paperwork and information needed to entice the potential client into being an active client.
When starting a business, the owner or director will have some business expectations. The first expectation will be, the business will be a success. Secondly, there will be financial rewards and personal achievement. Very few people start a new business expecting it to fail or have limited financial reward. The new business owner will be looking forward to creating fantastic relationships with both clients and suppliers. A relationship that will ensure:
- Their clients will value their product or service
- Clients will become an advocate for their business
- Invoices paid on time and in full
- Clients will be courteous and respectful
I know there are at least three significant advantages of working with a Virtual Assistant or Virtual PA. (Not taking into account the many smaller benefits). I know that this is correct from the feedback I have had over the years from my clients. They have:
- Grow their businesses
- Taken holidays
- Re-balanced their lives
myPA have been Virtual Assistants and Virtual PAs since 2005 so we have had a lot of feedback