This must be the most common question any Virtual PA will be asked. Why would a business use a Virtual PA? The most common reasons a client will be looking for a Virtual PA to work with them are:
Non-Core Business Needs. Small business owners want to concentrate on the core of their business. For example, a freelance surveyor will want to be carrying out surveys and meeting potential new clients. To have somebody to take on the more day-to-day aspects of their business, or areas which they are not experienced in. This allows them the time to concentrate on what they do best.
Resources. A small business does not have the need or resources for a permanent administrator or secretary. Therefore using a VA enables them to employ someone on an ad hoc or project basis. Some Virtual PAs are employed for a set number of hours per month to cover regular tasks.
Skill-based There may be an ad hoc requirement for a specialised service such as creating a CRM system, and your client does not have the skill or resource within their business to complete the project.
Convenience and Time-Saving Having a service which is accessible within a short timescale, and often performed by somebody who you already know (and who already knows your business) is extremely convenient and saves a client the time of having to source and train a part-time, temporary, or even casual employee. It also saves on the associated red tape which comes with recruiting somebody to join a business. These benefits should not be underestimated.
Not Wanting to do the Task Themselves Sometimes people have a real aversion to certain types of work. If you have a client who hates administrative tasks such as letter merges, postal campaigns and so on, then you need to let them know how easy it would be for you to do it all on their behalf. If it gets them out of a task they hate and frees up their time to do something they actually want to do, they will soon realise your value.
Becoming a Virtual Assistant or Virtual PA
Not Spending Enough Time with their Family This is a common problem for small business owners, as businesses are time-consuming and many people are so passionate about what they do that their family time can get eroded away without them even realising it. Using a VA for certain tasks can alleviate some of the pressure and workload and enable clients to create more of a balance between these two important areas of their life.
Outsourcing is Cost-Effective A VA is easier than recruiting a new member of staff and the client will not have to comply with employment law. They will not have to worry about sick pay, about holiday pay or cover. They will not have the worry of finding extra space in their office, buying extra computer equipment or licences. There will also be no need to provide for Pension cover or Healthcare costs.
Other Tasks Taking their Time Up.
Sometimes there simply is not enough time in the day to undertake the tasks a business needs to cover. In which case a VA is once more invaluable. Their services can be employed for specific aspects of a job. Alternatively, the VA could keep the day-to-day business going – in order for a client to complete an important project.
You may also be interested in these articles about being a Virtual PA
Business Expectations can drive business goals
When starting a business, the owner or director will have some business expectations. The first expectation will be, the business will be a success. Secondly, there will be financial rewards and personal achievement. Very few people start a new business expecting it to fail or have limited financial reward. The new business owner will be looking forward to creating fantastic relationships with both clients and suppliers. A relationship that will ensure:
- Their clients will value their product or service
- Clients will become an advocate for their business
- Invoices paid on time and in full
- Clients will be courteous and respectful
Using a Virtual Assistant in Poole
I know there are at least three significant advantages of working with a Virtual Assistant or Virtual PA. (Not taking into account the many smaller benefits). I know that this is correct from the feedback I have had over the years from my clients. They have:
- Grow their businesses
- Taken holidays
- Re-balanced their lives
myPA have been Virtual Assistants and Virtual PAs since 2005 so we have had a lot of feedback
A dog in the office can help reduce stress
Working in any office can be stressful, however, with a dog in the office, stress levels are reduced considerably. It doesn’t matter if you work for yourself, work on your own or in a corporate environment, stress is now a factor in our working lives. The skill we have to master is trying to manage that stress. We also have to be aware of when our stress levels are overflowing. It is true that we all can manage a certain amount of stress, we are hard wired for it, but an overflow can be dangerous and unproductive.
There are many tools, therapies and strategies on the market to help elevate stress, but have you thought about have a dog in the office?
A virtual PA provides a number of secretarial services.
Secretarial services was not something I had considered to be my strong point until I commenced employment as a virtual PA. 12 months ago, I began my journey into the world of a Virtual PA. Subsequently my eyes have been opened to the skills and aptitude required to enable me to satisfy a wide range of clients and their exacting standards.
The tenacity required furnishes one with the knowledge that you have completed the work to the best of your ability and more importantly have met or exceeded your client’s expectations. Being thorough and with an eye for detail ensures that tasks are completed accurately and in timely fashion.
Confidentiality is a must for any Virtual PA, the requirement to handle sensitive documents or be privet to conversations of a delicate or private nature. Being somebody who loves to talk has made me recognize when it is appropriate to share information and has curbed my enthusiasm but paid dividends.
However, having to deal with the Inland Revenue and Courts for many clients, confidentiality is a must and all procedures must be adhered to to ensure an appropriate outcome.
Variety of Secretarial Services
Every day is different and brings something new to you. This can be exciting and require a new skill set to be learnt, such as audio typing as this can be another string to my ever growing bow thus ensuring that I can provide the best service possible to the generic everyday work that people take for granted. (Filing was never my forte).
Being a virtual PA has allowed me to develop in confidence and polished my skill set so that I can be a better, constantly improving me.
No matter, what the day brings, I enjoy the variety of work and having to think about what each specific client requires. Find out more here.